Never Miss
Another
Customer.

Yes — and you'll be the judge. Before anything goes live, you listen to test calls in your own scenarios: a new client booking a facial, a regular asking about prices, a difficult caller. We tune the tone, the pace, even the way it says your business name until it sounds like someone you'd actually hire. We don't go live until you say go.

Typically 5–7 business days from your first consultation to live calls. Day 1: discovery call. Days 2–4: we build & train the AI on your business. Day 5: you approve test calls. Days 6–7: launch & monitor. No code, no IT, no chaos. We do the work — you approve the outcomes.

You probably don't need to replace them — and we wouldn't suggest it. What we replace is the calls they miss: after hours, lunch breaks, when they're already on another line, weekends, holidays, sick days. Most of our clients keep their receptionist and use TAGLAB as the safety net underneath. The AI takes the overflow; the human handles what humans handle best.

There's also a language advantage worth considering. If your receptionist speaks one or two languages, your AI receptionist can handle calls in 20+ languages — fluently and without hesitation. For businesses serving international clients or multicultural communities, that's not a small detail. It means every caller is greeted in their own language, building trust from the very first word.

They get protected. The AI remembers every regular caller — their name, their history with you, what they last booked — and greets them accordingly. Most of our clients say their regulars feel more remembered, not less, because the AI never forgets a name, a birthday, or a preference. And when a client has a unique request or specific need that calls for a personal touch, we forward it directly to you or your designated human contact point — with full context, so nothing falls through the cracks.

It doesn't guess. If a caller asks something outside what we've trained it on — a medical opinion, a custom quote, anything sensitive — it collects their information and routes the call to you with full context. No false promises. No bad advice. Every call we can't handle becomes a clean callback opportunity, not a missed lead.

We offer a 30-day money-back guarantee on the setup fee. If after the first month you decide it's not the right fit, we refund the setup. Monthly fees are month-to-month — no annual lock-in, no early termination penalty. We'd rather lose a client than trap one. If it's not working, we want to know — that's how we get better.

No. You don't touch anything technical. You have a few conversations with us, you approve some test calls, and we handle the rest. Your dashboard is a single page — calls, bookings, leads, alerts. If you can read a text message, you can run TAGLAB. This is the entire point of hiring an agency instead of buying software.

Plans start at €299/month plus a one-time set up fee. We have four tiers — Pilot, Captain, Fleet, Squadron — based on your call volume and integration complexity. Annual billing saves 15%. Most beauty & wellness practices pick Captain (€599/mo) because of the parallel-call support. See full pricing & ROI calculator → · What's included in the set up fee →