Your AI operations. One place to manage.
A TAG LAB-branded dashboard where you see what your assistant handled, what happened next, and what needs your team's attention. We're rolling it out in stages — and we're explicit about which parts are live.
+48 6•• ••• 412 · 3:12 · Polish
+48 5•• ••• 088 · 2:04 · callback assigned to front desk
+44 7•• ••• 551 · 1:38 · English
Sample data · not a real client
What's in the portal — and its status.
Availability can depend on your phone setup and which data our voice infrastructure provides for your assistant. We confirm this for your account during implementation.
| Capability | What you get | Status |
|---|---|---|
| Call history & summaries | Every handled call with time, caller number, duration and an AI summary. Searchable. | Available |
| Transcripts | Full conversation text where your assistant's configuration provides it. | Depends on setup |
| Appointments | Bookings made by the assistant with date, time and service. | Available |
| Call outcomes & extracted details | Reason for call, booked / callback / info, and structured customer details. | In development |
| Callback & request tracking | Open requests with owner and status, so nothing is forgotten. | In development |
| Recordings / conversation links | Link to the recording where available and permitted. | Depends on setup |
| Integration status | See whether calendar, CRM and notification connections are healthy. | Planned |
| Usage & monthly reports | Call volume, peak hours, top reasons, trends. Today delivered by email; in-portal next. | In development |
| Team users & permissions | Separate logins for owners and front-desk staff. | Planned |
Your data, separated and protected.
Each client only sees their own organisation's data. Access requires a personal login. Data is stored on EU-hosted infrastructure, and we process call data under a data processing agreement.
Already a client?
Log in with the email address you gave us during onboarding. Lost access? Email hello@taglab.online.
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